Laserjet m477fdw - two sided printing and scanning auto / manual

[GIGIYAYA]

Hi HP,

I found someone who had same issue as I have as below.

https://h30434.www3.hp.com/t5/LaserJet-Printing/Laserjet-m477fdw-two-sided-printing-and-scanning-aut...

And I found that the issue seems no solution yet.

I also found out if I use my macbook to print double sided pages, it will do automatically but if I use windows 11 to print my documents, it becomes manual.

That means printer will only print even pages, then I have to manually put the pages back to the trade and print the other side.

Any solution?

[ShlomiL]

Hi,
For printing, please make sure the Automatic Duplexing option is enabled:

Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now Automatic Duplexing should become available.

For scanning, I can see that only HP Smart functionality is available for Windows 11 and not HP Scan, doesn't it offer a two-sided scan option? please add a picture of the scan dialog to see if any such capability is available for a Windows 11 PC.

Shlomi

[GIGIYAYA]

Hi ShlomiL,

Thank you for your reply but there has no Device Settings tab for me.

Gabriel.

[Repairatrooper]

Your screen shot appears that you selected properties and not printer properties. You need to select the option near the middle of the drop down menu.

[GIGIYAYA · Accepted solution]

Hi,

To help other people who had same issue as I do, here is the option we need to enable. Thank you, it is working again.

[Repairatrooper]

This is two different approached to solving the same issue. Either will net the same results.