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Locked

‎01-31-2023 11:25 AM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

I recently replaced my printhead after the old one failed. 
I found this part on the floor afterward. 
Anybody know what it is, where is goes, and if my printer is going to fall apart without it?

08D9A11F-64BC-458C-84EC-A7986A6AB32E.jpeg

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2023 01:52 PM

HP Recommended

Thanks for the thoughts. 

No parts list in the box.

View solution in original post

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2 REPLIES 2

‎01-31-2023 12:13 PM

HP Recommended

It looks like a contact cleaner that is used to clean ink off the contacts of printhead. It may be something that was shipped in the box with the printhead. I have never replaced the printhead on the exact model so do not know if that is a normal piece shipped by HP with a replacement printhead. If there was a parts list in the box it should list it.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎01-31-2023 01:52 PM

HP Recommended

Thanks for the thoughts. 

No parts list in the box.

Was this reply helpful? Yes No
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