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Locked

‎01-23-2022 11:52 AM

HP Recommended
Product: HP OfficeJet Pro 6960 All-in-One Printer
Operating System: macOS 11.0 Big Sur

Hi Guys, i just got an HP Deskjet Pro 6960, i was missing around the wizzard, when i locked out the printer so now i cannot access anything even i cant reset the printer, i feel that i am locked from my own printer, any help will be aprreciated.

 

Thank you 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-26-2022 01:44 PM

HP Recommended

@Frizo

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-26-2022 01:44 PM

HP Recommended

@Frizo

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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