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Locked

‎11-04-2019 05:45 AM

HP Recommended

I'm trying to set up my HP Officejet 6700 Premium printer on a new Xfinity connection. When I try to access the Network tab on the printer, I get a message telling me it has been locked by the administrator (who is me).  How do I go about unlocking the settings so that I can link the printer to my computer?

9 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-06-2019 08:03 AM

HP Recommended

@Anagramps

 

Welcome to HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

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1 REPLY 1

‎11-06-2019 08:03 AM

HP Recommended

@Anagramps

 

Welcome to HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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