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HP Recommended
Microsoft Windows 10 (64-bit)

Looking for Officejet J3600 driver. Restore did not reinstall driver.  Any tips would be useful.  Thank you.

3 REPLIES 3
HP Recommended

Hi @J--M 

Try to install with the next driver:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

In device manager Windows has the printer with the notification that setup is incomplete.  Printer cannot communicate with the computer.  Rebooted printer and computer to no avail.  The app does not find the printer.  HP says they no longer support it.  Therefore.......not sure.....

HP Recommended

Hi @J--M 

 

1. Before driver installation just check the USB cable is connected between printer and Windows computer.

 

  • ferRX_0-1723272783720.png
  •  

2.  Then try again to run the software installation.

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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