Looking for WPS# on my printer

[DBefender007]

I am trying to connect my HP printer to my DELL laptop and I am being asked for the WPS PIN # and I don't know where to find it and I don't have the manual. I would appreciate any help anyone can provide.

[A_Gayathri · Accepted solution]

Hi @DBefender007,

Welcome to the HP Support Community

I understand need help finding the WPS PIN for your HP OfficeJet Pro 8710 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

Please refer to this Video: How to Find the WPS PIN to Complete Printer Setup

To locate the WPS pin for the printer press the wireless button and information button at the same time and the printer will print a page with the pin information at the top of page.

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[DBefender007]

Gaya1239, 

Thank you for your help.

I was able to fix my problem by resetting my laptop network wifi setting to align with my printer laptop network wifi setting. When I did that, then I was able to add my printer to my new laptop. The WPS# showed up on my LCD monitor of my printer and the setup took only a couple of minutes to complete.

[A_Gayathri]

@DBefender007,

That's great! Happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!

[DBefender007]

I'm trying to install my printer on my work laptop and I'm being asked for the WPS number. I don't know what it is. How do i find it? I have the installation CD. Please advise.

[Meghana_10]

@DBefender007, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP OfficeJet Pro 8710 All-in-One Printer. 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

If your computer asks for a WPS PIN during wireless setup, use these steps:

1. Check the printer control panel for the WPS PIN.
2. Look for an information sheet that may have printed during setup. The WPS PIN can be listed there.
3. Enter the PIN on your computer when prompted.
4. If needed, generate a new WPS PIN by restarting the computer and repeating the printer setup process.
5. If you continue to have trouble, use the HP Smart app to set up the printer instead. Download it from 123.hp.com.

Your printer series setup document also says you can install the printer software from 123.hp.com.

I hope this helps!

Take care and have an amazing day!