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HP Recommended
HP Officejet 6500 Wireless All-in-One Printer - E709n
Microsoft Windows 10 (64-bit)

I am trying to locate the full feature driver for the HP Officejet 6500 - E709N.  The Microsoft driver provided in WIN10 does not support or recognize the scanner.   The printer features do work though.  Every path I have taken within HP support always leads back to using the driver provided by Windows, which does not work.  I did find a thread which looked like it was going to lead me to the full feature driver.......https://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Officejet-6500-All-in-One-Printer-seri... it is now dead.  Thanks in advance for any help!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @CRAYZIVAN 

..,.,.,.,.

Try with the software download from the next link:

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

2 REPLIES 2
HP Recommended

Hi @CRAYZIVAN 

..,.,.,.,.

Try with the software download from the next link:

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hello @FerRX,

It worked....."slicker'n deer guts on a pump handle"!  Can I ask where you located this copy for Win10?  I seem to remember at one time there was a Win10 version on HP's support site, but there is nothing there now except the suggestion that you use the Windows provided version.  Something odd, is my wife's laptop which is running Win10/Home(Version/Build:10.0.19043), is using a Windows provided driver (Version:10.0.19041,  Name:HP Officejet 6500 E709n Series Class Driver,  Provider:Microsoft, Driver date:6/21/2006) and it prints and scans fine.  The platform I just got working with the fix you provided is a Win10/Pro box.   Just an FYI for anyone else going down this road, I had to run the install twice in order to get it to work.  The first time through it removes all HP SW related to the printer and then attempts the install.  This blew up with an error code......sorry did not get a snip.  I re-ran the install again and it completed with only one complaint about a REGKEY for Adobe Flash.  Flash was needed for the GUI that came with the full package.  I just "continued" around and all completed ok.

Thanks Much!!

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