Solved: Loss of ability to print in color using HP ENVY 4520 - HP Support Community

BAR-1 · ‎07-23-2020

I have tried to get my HP Envy 4520 to print in color all to no avail. I've reinstalled many times and still no luck. I've tried various recommendations by other help sites still no luck. Is there anything that will work to get this printer to print in color. I used to print in color but don't know what caused it to stop.

ShlomiL · ‎07-25-2020

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.

Shlomi

Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

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ShlomiL · ‎07-25-2020

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.

Shlomi

Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

BAR-1 · ‎07-25-2020

Thank you for your assistance in this situation. Updating the HP Print and Scan Doctor fixed my situation. Again Thanks

Loss of ability to print in color using HP ENVY 4520

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