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HP Recommended
Microsoft Windows 10 (64-bit)

I run a network of Windows 10 machines and Windows 7. My OfficeJet Pro 7740, connected by ethernet, works on all computers except my main Windows 10 machine. It worked perfectly on that one until a few days ago. When I try to reload the printer driver, it now ALWAYS loads the Microsoft IPP class driver which has few of the features of the previous HP driver including the facility to print in colour. Any idea how I can get back to the HP driver - I have reloaded from the HP Support site numerous time with the same result - it seems I cannot even load up from the original CD either.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @SteveLong 

 

Please download driver from next link:

>> OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver

https://support.hp.com/ie-en/drivers/selfservice/swdetails/hp-officejet-pro-7740-wide-format-all-in-...

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

2 REPLIES 2
HP Recommended

Hi @SteveLong 

 

Please download driver from next link:

>> OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver

https://support.hp.com/ie-en/drivers/selfservice/swdetails/hp-officejet-pro-7740-wide-format-all-in-...

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hi, Brilliant that driver worked nicely, I did have to go deep into windows to delete all the Microsoft drivers first though. Thank you

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