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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Lost Installation disk

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11-10-2024 06:05 PM
You can get a CD here but you might be better of downloading the latest software.
Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.
Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.
Or simply use Wi-Fi direct.
If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing. |
You may need to reset the printer:video here
Wi-Fi setup to router: video here
For Wi-Fi direct setupclick here.
This is useful if you want to avoid using the modem/router.
Simple push button or WPS setup is described on page 22 of User Manual
Full feature software all 4100 devices March 2022
Printer Reference 4133e 4158e 4122 4100e
Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated for routers.
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