Lost admin password - LJ M254dw

[RichJod]

Like many others, I cannot seem to locate the admin password to access most of the network settings on my LaserJet printer.

Neither the web page or the screen on the printer accept anything I might have used.

I cannot do a reset to factory settings as I would need the password to get to that point in the menu...

I would need instructions to perform a forced reset on the printer.

Can someone help?

thanks. 

[Betty0610 · Accepted solution]

@RichJod

Welcome to the HP Support Community.

I'd love to help.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!