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‎06-07-2023 02:00 AM

HP Recommended
Product: HP LaserJet Pro MFP M225dn

 

Hi,

 

I am a satisfied user of a HP LaserJet Pro MFP M225dn laserprinter. The only problem I have is that I have lost the admin password. I would like to reset it to factory default but when I try to do it using the LCD panel (Config->Service), it asks me for this password.

I would be very happy if someone could help me to reset my printer to factory default.

 

Thanks

 

 

Category:
1 REPLY 1

‎06-09-2023 01:04 PM

HP Recommended

@ishti007

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform an NVRAM reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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