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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Lost manual for HP ENVY 5530

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06-06-2018 01:38 PM
My daughter was using this printer for college. She has lost the manual and I'm having some issues with it.
First, I can see the printer is out of black ink. I need to change the cartridge (I have one) but I don't know how to proceed.
Second, I can't get my laptop to talk to the printer. I've downloaded the drivers and firmware for Windows 10 (64-bit) and installed them but I'm not getting anywhere.
The printer is connected to the internet. I have a Ubee modem from Time Warner Cable (now Spectrum).
TWC Model: DVW32CB. Ubee Part No.: DVW32C1.
And, point of information here, I had a solid state drive installed on my DELL Inspiron 17R along with the latest update of Windows 10 (64-bit) around the end of the first week this last May by the Geek squad at Best Buy. Runs like a champ now.
Thanks in advance for your help and suggestions. I'll be getting ready for work now so I won't be able to tackle this again until tomorrow morning.
Solved! Go to Solution.
Accepted Solutions
06-06-2018 01:50 PM
Please use the following User Guide:
http://h10032.www1.hp.com/ctg/Manual/c03773204.pdf
and more manuals
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-06-2018 01:50 PM
Please use the following User Guide:
http://h10032.www1.hp.com/ctg/Manual/c03773204.pdf
and more manuals
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.