M226-HP LaserJet Pro MFP M225 hp Error X .A fatal error occurred preventing product use

[JAVAD1352]

When We setup M226-HP LaserJet Pro MFP M225 Driver I see this Error X .A fatal error occurred preventing product use  what  are you doing?

[Max3Aj]

Hi @JAVAD1352, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

A "fatal error" during the HP LaserJet Pro MFP M225/M226 driver installation on Windows 11 could be caused by various factors, such as corrupted files, driver conflicts, or permission issues. Try the following steps to resolve it:

1. Run HP Print and Scan Doctor

HP provides a diagnostic tool to troubleshoot installation and printing issues:

1. Download HP Print and Scan Doctor.
2. Run the tool and follow the on-screen instructions.

2. Perform a Clean Driver Installation

Uninstall Existing HP Software:

• Press Win + R, type appwiz.cpl, and press Enter.
• Find HP LaserJet Pro MFP M225/M226 in the list, right-click, and select Uninstall.

Remove HP Printer from Devices:

• Open Settings > Bluetooth & devices > Printers & scanners.
• Select your HP LaserJet printer and click Remove device.

Delete Driver Files from Windows:

• Press Win + R, type printmanagement.msc, and press Enter.
• Under Print Servers > Drivers, right-click the HP driver and select Remove Driver Package.

Restart your PC and disconnect the printer.

Download and Install the Latest HP Driver:

• Go to HP's official website and enter your printer model.
• Download the latest full-feature driver for Windows 11.
• Right-click the downloaded file and select Run as administrator.

3. Disable Antivirus and Windows Defender

• Sometimes, security software can block installation. Temporarily disable any third-party antivirus or Windows Defender and retry the installation.

4. Check Windows Update & Install Optional Updates

1. Go to Settings > Windows Update > Advanced options > Optional updates.
2. Install any HP-related updates.

5. Install in Compatibility Mode

1. Right-click the HP driver setup file.
2. Select Properties > Compatibility tab.
3. Check Run this program in compatibility mode for and select Windows 10.
4. Click Apply, then OK, and retry the installation.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support