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‎09-26-2022 01:55 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw

My printer keeps blacking out, it sounds like it is starting to print but then gives me the 79 Error Code, I have tried leaving it unplugged, turned it off a couple of times ran a test on it from HP, which came back with a good report. 

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1 person had the same question
3 REPLIES 3

‎09-26-2022 05:59 PM

HP Recommended

I'm having the same issue. It started happening immediately after installing the latest firmware update (20220729). I've tried all of the debugging steps on the support page for that error to no effect.

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‎09-26-2022 06:17 PM

HP Recommended

@NormanK1 I did a factory settings reset and that seems to have fixed it. It's in the menu under Settings > Service > Restore Defaults. You'll have to set it up with your computer again, but a small price to pay to have a working printer again...

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‎09-29-2022 07:52 AM

HP Recommended

Wow! Thank you! I will try that! Have a Blessed day!

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