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‎01-02-2021 09:51 AM

HP Recommended
Product: Laserjet Pro M452nw
Operating System: Microsoft Windows 10 (64-bit)

Printer just went through a firmware update. After that duplex no longer worked. I removed, reinstalled latest driver. I went to settings, devices, printer & scanners, selected printer, manage, printer properties, device settings, selected duplex unit to installed.   Still will not print duplex.  Could the firmware block that on my printer?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-02-2021 10:18 AM - edited ‎01-02-2021 12:26 PM

HP Recommended

Hello @foust61 ,
Welcome to the HP Support Community!

 

Only if a duplexer is installed:

Spoiler

Search Windows for 'devices', and then click the Devices and Printers control panel setting in the results.
Right-click the icon for your printer model, and then
click Device Settings tab
Installable Options > Duplexer: installed

If not, change to installed.

Hi@Valsimot ,

you are right, this printer does not have a duplexer.
Only manual duplexing is possible.

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.

View solution in original post

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3 REPLIES 3

‎01-02-2021 10:18 AM - edited ‎01-02-2021 12:26 PM

HP Recommended

Hello @foust61 ,
Welcome to the HP Support Community!

 

Only if a duplexer is installed:

Spoiler

Search Windows for 'devices', and then click the Devices and Printers control panel setting in the results.
Right-click the icon for your printer model, and then
click Device Settings tab
Installable Options > Duplexer: installed

If not, change to installed.

Hi@Valsimot ,

you are right, this printer does not have a duplexer.
Only manual duplexing is possible.

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No

‎01-02-2021 12:07 PM

HP Recommended

The M452nw supports manual duplex only, can you confirm that you before firmware update used manual duplex ( not automatic).

Manual duplex is driver supported only there is nothing in the firmware that can turn OFF/ON manual duplex.




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Was this reply helpful? Yes No

‎01-02-2021 07:18 PM

HP Recommended

I would have sworn it was working automatic duplexing prior to the firmware update.  Manual duplex is all I get out of it now. I guess I'll live with the manual duplex. Thank you for helping.

Was this reply helpful? Yes No
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