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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- M527 scan to email fails
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10-12-2021 11:25 AM
I have found several helpful posts that seem to have worked for other users. I have made progress up to the very last step, which is encouraging, but the printer fails to connect to the email server.
Less secure apps enabled in email account
using ip address 74.125.195.108 as Domain name failed to verify
have tried both port 465 and 587.
have tried with and without TLS/SSL
IPV6 disabled.
DNS set to 8.8.8.8 and 8.8.4.4 under network id.
Testconnectivity.microsoft.com verifies the address is reachable.
Anthing else I missed?
Solved! Go to Solution.
Accepted Solutions
10-28-2021 09:44 AM
Restored the server name instead of the IP address - it started working.
10-12-2021 12:23 PM
Which mail service?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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