• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-12-2021 11:25 AM

HP Recommended
Product: M527
Operating System: Microsoft Windows 10 (64-bit)

I have found several helpful posts that seem to have worked for other users. I have made progress up to the very last step, which is encouraging, but the printer fails to connect to the email server.

 

Less secure apps enabled in email account

using ip address 74.125.195.108 as  Domain name failed to verify

have tried both port 465 and 587.

have tried with and without TLS/SSL

IPV6 disabled.

DNS set to 8.8.8.8 and 8.8.4.4 under network id.

Testconnectivity.microsoft.com verifies the address is reachable.

 

Anthing else I missed?

 

 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-28-2021 09:44 AM

HP Recommended

Restored the server name instead of the IP address - it started working.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎10-12-2021 12:23 PM

HP Recommended

Which mail service?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
Was this reply helpful? Yes No

‎10-12-2021 05:39 PM

HP Recommended

I can't type it without being censored. The register calls them The Chocolate Factory.

Was this reply helpful? Yes No

‎10-13-2021 12:21 PM

HP Recommended

G#@1l

Was this reply helpful? Yes No

‎10-28-2021 09:44 AM

HP Recommended

Restored the server name instead of the IP address - it started working.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.