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‎03-25-2024 03:51 PM

HP Recommended
Product: laserjet 500 M551

I purchased a used HP Laserjet 500 color M551 printer.  The User Access code was unknown and the Administrator access code was blank.  I reset the device to factory settings which wiped out the administrator access code and the user access code.  I had found a reference on the web saying the administrator access code on all HP printers is "admin".  Of course I tried that but it failed.  Any suggestions for the admin access code and then how to change both the admin access code and the user access code?

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1 REPLY 1

‎03-25-2024 04:04 PM - edited ‎03-25-2024 04:06 PM

HP Recommended

Default on these printers is

 

username "admin"

Password is blank

 

The admin password is set through the embedded webserver under the security>general security

 

If you are going to secure the printer with user codes that is accessed under the ACCESS CONTROL Category

 

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