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‎10-27-2020 11:00 AM

HP Recommended
Product: HP ENVY 6234
Operating System: macOS 10.13 High Sierra

My MAC is unable to locate the driver for this printer.  The WIFI is ok, and the printer is printing from other computers. I am also able to print from the HP SMART on my MAC.  Seems that something is stuck.  The printer stopped working, and I deleted the printer from the Printers and Scanners.  When trying to add the printer nothing was showing up.  Any suggestions on how to diagnose and fix?

Reg RFOE

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-27-2020 05:11 PM

HP Recommended

It was the McAfee firewall that for some reason blocked the access to the printer. After having reset / reconfigured the firewall I was able to connect and install the software and driver.

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1 REPLY 1

‎10-27-2020 05:11 PM

HP Recommended

It was the McAfee firewall that for some reason blocked the access to the printer. After having reset / reconfigured the firewall I was able to connect and install the software and driver.

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