MFP 2604sdw printer admin password lost

[uservyt]

How i can reset admin password on my new MFP 2604sdw printer.  I remember at but new one it but i don't remember it. Is there any chance to reset it 

Thanks for help

[VikramTheGreat]

Hi @uservyt,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Yes, you can reset the admin password on your HP LaserJet Tank MFP 2604sdw — but it depends on whether Settings Protection is enabled and if the printer is already claimed to an HP account (used with HP Smart).
 

Here’s how to proceed:

Method 1: Restore Factory Defaults (Resets Admin Password Too)

⚠️ This will reset all settings: Wi-Fi, network, admin password, and HP account linkage.
Useful if you don’t remember the password and the printer isn’t enrolled in HP+ or claimed to another account.
 

🔧 Steps:

1. On the printer control panel:
   • Tap the gear icon (⚙️) or go to Settings.
2. Scroll to "Service" or "Printer Maintenance" (wording may vary slightly).
3. Select "Restore Defaults" or "Restore Factory Defaults".
4. Confirm when prompted.

Your printer will restart. After this:

• The admin password will be cleared.
• You can reconfigure it via HP Smart or the Embedded Web Server (EWS).

Method 2: Reset Password via Embedded Web Server (If Not Locked)

If you can access the printer’s IP address:

1. Print a network configuration page from the control panel (usually under Settings > Reports > Network Report).
2. Open a web browser and go to the IP address shown (e.g., http://192.168.1.123).
3. Go to the Settings/Security tab.
4. Look for Administrator Settings > Reset or Change Password.

⚠️ This only works if the admin interface is not password-locked.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[uservyt]

Thank for helping but that not help I my broblems printer not have control panel and network configuration pages is locket password what I lost. 

Any other solutions ?

[radicaledward]

bro i have the same problem in my inktank 419 whatever i do i cant access admin page without a password which i dont remember at all

[uservyt]

Thank for helping but that not help I my broblems printer not have control panel and network configuration pages is locket password what I lost. 

Any other solutions ?

[VikramTheGreat · Accepted solution]

Hi @uservyt,

Thank you for getting back. 

Could you elaborate on the issue for better understanding and share the image of the issue or error in a private message to help you better?

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support