MFP M227fdw Ready 2 Download fw is corrupt

[c2computing]

Updated the firmware via the utility from HP support page The printer worked fine powered it down and back up and now in the LCD screen says Ready 2 Download fw is corrupt

How do I solve  this problem

[Jeet_singh]

Hi @c2computing,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I came across your post and wanted to assist you. 

I understand that you are getting a firmware corrupt message on your printer. Let's start by performing a power drain on the machine. Here are the steps:

• Remove the cartridges from the printer.
• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle.

If the issue persists, I would suggest here is to perform an advanced reset on the printer. 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

Regards,

[c2computing]

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@Jeet_singh wrote:

Hi @c2computing,

 Here are the steps:

• Remove the cartridges from the printer.
• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle.

This is a laser print the cartritdge does not have to be removed
I had to follow these steps as well as a more advanced hard reset before I was able to flash the firmware again
after the firmware flash I noticed  that the printer would powercycle itself at various intervals
Not sure if this is related the power save options built in the printer

The printer is function but for these random power cycles

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[Barachiel]

Hi @c2computing ,

Thank you for responding,

It's great to have you back 😉

It looks like you were interacting with @Jeet_singh, but he is out for the day & I'll be glad to help you out, 

I'm the Barachiel & I'm at your service.

I would request you to keep the printer under observation for a couple of days, and if it reports any errors , Please get back to us. 🙂

Best regards,

[c2computing]

That is the game plan but the office is closed for the weekend so will keep an eye on it Monday - Wednesday and report back after that

[Barachiel]

Hi @c2computing ,

Thank you for the replying,

Please take your time and get back to me with the results,

I'll be awaiting your response and would be glad to help.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards, 

[Shaun1059]

I'm having the same issue on m426fdn. I did a complete cycle and then it came back after one print.

[c2computing]

The printer firmware is updated

Printer is not power cycling on its own  like it did the 1st day between Monday and Wednesday it power cycled on it's own once so the main issue is resolve we will keep an eye on the printer but consider this original issue solved

[Jordanm1]

I am having this same error. Can you please send me the hint sent to the other gentleman to correct this problem?  Thanks!

jordanm1

[c2computing]

Please follow the steps mentioned below to perform an NVRAM reset on your printer. Please note: This reset will put your printer to its factory state.

NVRAM Reset

For Printer that has Touch control panel Bundled:

1. Turn On the Product, as soon as the HP logo appears
2. Press and hold the lower right quadrant of the touchscreen, keep the quadrant depressed.
3. When the ‘Permanent Storage Init.’ Message appears on the display, release the button.

When the printer has finished the NVRAM initialization, it returns to the Ready state

For Printer that has LCD panel Bundled:

1. Turn off the device
2. Press and hold theRight -arrow + Cancel (X) button, keep the button depressed as you turn the product on
3. When the ‘Permanent Storage Init.’ Message appears on the display, release the button.