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‎11-17-2022 03:44 PM

HP Recommended
Product: HP LaserJet Pro 200 color MFP M276nw

I recently replaced my aging windows PC with a new computer.  The new computer is running Windows 11 Home edition.  My old machine was running Windows 10 Home edition.  My printer is an HP LaserJet 200 color MFP M276 PCL 6.  Since I have owned the printer, I have printed documents on both sides of the paper.  After the one side of the document is printed, the printer waits for me to insert the pages back into the paper tray and press "OK", after which the other side is printed.  I have added the printer to my new computer, but when I print a two sided document, the printer prints it on two pieces of paper.  I have verified that the printer settings are to print on both sides.  Any help would be appreciated, as I don't want to waste so much paper.

2 REPLIES 2

‎11-17-2022 04:05 PM

HP Recommended

It is likely that Windows installed a Microsoft IPP driver which does not always support manual duplex. To check this, on your computer, go to control panel>devices and printers and then right click on the icon for your printer and select "printer properties" from the drop down menu. On the next window that opens, click on the advanced tab and it will show the driver that is installed. If it says MicroSoft IPP driver or some type of Class driver, delete the printer and manually installing using the HP Universal Printer Driver.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-17-2022 04:49 PM

HP Recommended

Thank you for the response.  The driver for my printer is listed as "HP LaserJet 200 color MFP M276 PCL 6".  While I was going over the settings, I did find one other place that print both sides was not checked.  I checked it, hit "apply" and lo and behold, it is working!  I don't know how I missed this, as I spent an inordinate amount of time checking settings before posting.  At any rate, all is well that ends well.  Thank you again for your response. 

 

 

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