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‎01-13-2018 12:41 PM

HP Recommended

This is an easy fix...DO NOT download or try to install the 64-bit installer for any OS.  The TWAIN driver is 32-bit and will cause issues when trying to install.  Whether you are using Windows 7 64-bit, Windows 8 64-bit or Windows 10 64-bit, always choose the 32-bit installer from the HP website and use that to install the MFP.  You will have no issues.  

The reason for this is that a 64-bit TWAIN driver doesn't exist (for any mfp).  Good luck everyone.

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