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‎12-13-2020 09:21 AM

HP Recommended
Product: HP DESKJET F4180

I HAVE MULTIFUNCTION HP DESKJET F4180 DOES NOT WORK WITH PC Mac OS Big Sur 11.0.1

Category:
1 person had the same question
4 REPLIES 4

‎12-13-2020 10:07 AM

HP Recommended

Hi,

Please follow HP Easy Start below and check if it may locate the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

If it fails to install the printer, try deleting HP Easy Start from your Downloads folder and check for any difference when following below version:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...

 

Please let me know how it goes

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎12-17-2020 12:21 PM

HP Recommended

NO SORRY BUT THE PROGRAM TO SAY: IT'S NOT POSSIBLE AUTOMATICALLY NOTHING OPTIONS SOFTWARE FOR THIS PRODUCT 

TO GO WEB SITE HP SEARCH FOR SOLUTION FOR THE PRODUCT WWW.HP.COM/SUPPORT 

 

 

 

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‎12-17-2020 01:56 PM

HP Recommended

Thanks for the information @vxh40b 

Please open HP Easy Start again, from the HP Easy Start menu select Preferences.
Click on HP Easy Start.log and the log folder will launch, please reply me back via a Private Message with the log content attached.

 

Shlomi









Hi,

Try following below version of the HP Easy Start Utility:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

As soon as you open HP Easy Start, click the top HP Easy Start menu and select Uninstall HP Software...
Read any warnings that display, and then click Continue. When prompted, type your administrator user name and password and follow the steps on screen.
Click Set Up New Device, and then follow the instructions to reinstall your printer with HP Easy Start and let me know if that may resolve the problem.

Shlomi

 

Not Resolved?

Thanks for the information.

I have sent you a private message, please click here to access private messaging.

 

Private Steps:

If the installation fails, try following below version of HP Easy Start and check if you may see any difference then:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...

 

If that fails too, open HP Easy Start again, from the HP Easy Start menu select Preferences.
Click on HP Easy Start.log and the log folder will launch, please reply me back via a Private Message to ShlomiL with the log file attached.

 

Download below drivers to your Mac:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HewlettPac...

 

While holding the CTRL key, right-click HewlettPackardPrinterDrivers.pkg and select Open, then follow the steps on screen to complete the installation.


Power on the printer and ensure it is connected, open System Preferences > Printers & scanners and press the Plus sign.
Select your printer, then be sure to select your printer model within the Use drop-down menu and press on Add, then try printing.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎01-17-2021 05:42 AM - last edited on ‎01-17-2021 07:33 AM by Retired

HP Recommended

Hello, I have the same problem ... And I don't see "Préferences" in the Easy jet menu ... can you help me directly on [Personal Information Removed]?

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