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- HP Community
- Printers
- Printer Setup, Software & Drivers
- MacBook Air can't find HP OfficeJet Pro 8610

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04-26-2020 12:29 PM
My MacBook Air has the driver for HP OfficeJet Pro 8610, it can see ink supply, print printer report BUT it cannot actually PRINT. Message is that it cannot FIND printer.
04-29-2020 11:45 AM - edited 04-29-2020 11:46 AM
@tomfluce, Welcome to HP Support Community!
If the printer is connected wireless, follow the steps below-
ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:
Remove and add the printer
Click the Apple menu, and then select System Preferences.
Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.
Click the name of your printer, click the Minus sign, and then delete the printer.
Click the Plus sign, and then click Add Printer or Scanner.
Click the Use or Print Using box, and then select AirPrint
Click Add to add the printer to the list.
Try to print.
Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee