• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-27-2020 03:53 PM

HP Recommended
Product: HP LaserJet 1012

Hello. Just upgraded to macOS Big Sur and no longer able print to my trusty HP Laserjet 1012. Unable to find drivers. Is there anyone out there who can help?! The 1012 is not AirPrint capable. HP Printer Driver v5.1 doesn't open in Big Sur.  Am I out of luck? 15 years of wonderful, trouble free printing coming to and end!!

Category:
5 people had the same question
6 REPLIES 6

‎11-28-2020 12:21 AM

HP Recommended

I ran into this back in August during the Big Sur public beta cycle.  I ended up sharing the printer off of an old Windows 10 computer.   Here's how I did it:  https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/How-to-print-to-HP-LaserJet-1012-Printe...

Was this reply helpful? Yes No

‎11-28-2020 10:07 AM

HP Recommended

Thanks Guido79. How did you get HP Print Drivers 5.1 to run in Big Sur? I've downloaded it, but when I go to run the .pkg, I get an error message "This volume does not meet the requirements for this update"

Was this reply helpful? Yes No

‎12-01-2020 01:40 PM

HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Scan menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎12-03-2020 07:07 AM - edited ‎12-03-2020 07:20 AM

HP Recommended

This does not work. "We were not able to automatically locate any software options for this product. Please go to the HP Website and search for product solutions there."

The software does discover the 1012 via direct USB, or proxying through an Apple Airport. But neither way does it install drivers. When clicking through to "continue online" it shows a website saying everything was successful, but nothing was actually installed.

Was this reply helpful? Yes No

‎12-03-2020 07:27 PM

HP Recommended

Just found a solution for my HP LaserJet 1012 printer's issue. Got this from a kind user over in the Apple Support forum.

 

Downloaded Gutenprint. https://sourceforge.net/projects/gimp-print/

Installed their drivers. 

 

In System Preferences>Printers deleted (-) the HP LaserJet 1012. Then added (+) Printer and in the Use section, selected Gutenprint driver.  Now everything works!  

 

My 15 year old HP LaserJet 1012 is still going strong!

Was this reply helpful? Yes No

‎12-05-2020 07:40 AM

HP Recommended

Gutenprint is working for us, thanks for your post!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.