-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
2
0
0
HP Recommended
Hi,
this morning I tried to download and run HP Easy Start software for automatic driver installation
Finally, the installation software found drivers for my printer (HP Envy 6232)
The problem is that, during the setup process, I get the following error message:
"Cannot configure the devi software"
See images for reference
I have already tried to remove and reset the default Apple generic printer driver and reboot the system, but it didn't work.
Any idea?
HP Recommended
Hi @SimoneRM
Try to install with the next driver:
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community