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‎04-13-2019 01:42 PM

HP Recommended
Product: HP OfficeJet G85
Operating System: macOS 10.13 High Sierra

Please help me. I have a new iMac but an old HP OfficeJet G85 printer/scanner. I can scan with it using VueScan, but I can't print to it. I've tried the Generic PCL Laser Printer Driver and the computer connects and recognizes the printer but the Print Queue says "waiting for printer to become available" and the printer is saying "Power Save On." I've turned it on and off several times.

2 REPLIES 2

‎04-15-2019 10:04 PM

HP Recommended

hi, 

 

See if this page helps you out: 

 

https://support.hp.com/us-en/document/c01664444

 

 

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‎04-16-2019 04:25 PM

HP Recommended

No luck. I get this result:

 

Screen Shot 2019-04-16 at 5.24.17 PM.png

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