Macbook Pro and HP 2600 series not working

[Leegs]

Hi there,

I've been having issues the past couple weeks as my MacBook Pro on Sonoma 14.5 won't print anything.

The printer is connected to the same internet and I can print from my Samsung phone directly, however when I try to print from my Macbook, there is no communication. 

I've removed the existing printer and tried adding a printer again and this is the error I am seeing. 

When I tap on Continue, this is what I get

I know the printer works as I can print and scan directly from my Samsung phone and also using the HP Smart app. So the problem is Mac is not talking to HP Printer. 

Please can you help/advice. 

[Fabio_L32 · Accepted solution]

Hello Leegs, how are you ?

From the analysis I'm checking, this could be your computer's driver that has been disconfigured or lost communication, try reinstalling the driver below:

https://support.hp.com/br-pt/drivers/hp-deskjet-2600-all-in-one-printer-series/12319824

If you can't, install directly via MAC OS

https://support.hp.com/nz-en/document/ish_1994828-1994872-16

Waiting

[Leegs]

Thank you Fabio.. I had to reset my entire internet network and add the printer again. After I did that, it worked! 

[Fabio_L32]

Hello,

I'm glad we were able to resolve it.

Can you mark this topic as resolved?

Other experts may use this in future searches.

Thanks