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‎10-27-2020 12:59 AM

HP Recommended

Hi - when you get to the part where it is blocked, there should be a link/button that takes you to your Security and Privacy tab within System Preferences - I had this - and from there I could tick a box for HP to unblock.  Then the HP installation continued and everything has worked. Good luck!

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‎10-27-2020 01:24 AM

HP Recommended

Thank you SO much! This has worked for me. As you say, it took a little while to install but I followed your instructions and was patient. One more thing, during installation I was prompted to open 'Security & Privacy' in System Preferences and click on 'Allow' something by HP to be installed. (A message said it had been blocked but I could unblock it by clicking on 'Allow'.) I hope now this will continue to work and not be a false dawn. However, I have restarted my iMac (Catalina 10.15.7) and have printed two separate documents with no issues. Hurray! Many thanks again. I don't know how to mark this message as solving my problem though, so others will know. Any advice on that? Kind regards, Andy

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‎10-27-2020 02:40 AM

HP Recommended

I was getting the same message and found this video that resolved it:

https://youtu.be/AMUFffT73Vw

You need to download this package:

ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

It wasn't fixed right after downloading, but if you then go into System Preferences, click on Printers&Scanners and remove (-) the printer, then add it again (+), it RESOLVES the issue. Phew!

Good luck to you all!

Rea

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‎10-27-2020 07:12 AM

HP Recommended

Thank you IronBadger....finally!!! 🙂 

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‎10-27-2020 07:34 AM

HP Recommended

 

Wow...This cured the MALWARE HP printer problem  due to the certification issue with Apple.  Go to this site and you should also have success as I did.  

https://appleinsider.com/articles/20/10/27/how-to-remove-hp-printer-driver-malware-from-mac

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‎10-27-2020 07:34 AM

HP Recommended

Wow...This cured the MALWARE HP printer problem  due to the certification issue with Apple.  Go to this site and you should also have success as I did.  

https://appleinsider.com/articles/20/10/27/how-to-remove-hp-printer-driver-malware-from-mac

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‎10-27-2020 10:04 AM

HP Recommended

This fix let me print, but I am still getting warning messages.

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‎10-27-2020 10:28 AM

HP Recommended

Hello - I am having the same issue. Printing off my iMac will not happen, though I can print off my phone and iPad Pro. I am receiving not one, but many many different error messages having to do with malware. Any ideas?

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‎10-27-2020 10:34 AM

HP Recommended

Someone called BryanCustomPure in the following thread came up with a solution that worked for me.
HP Community> Printers> Print Drivers> Re: Malware notification when printing
The only thing that was different to his instructions were that part-way through the installation there was a warning that part of it was blocked by my macOS and I was directed to System Preferences>Security & Privacy where I could tick a box and unblock the HP option. I followed the instructions and then re-started and since then (fingers crossed!) everything has worked okay. I trust this helps.

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‎10-27-2020 10:57 AM

HP Recommended

Do I have to delete all the software for my printer? This is annoying especially since I am a senior  citizen!!  Lol

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