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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Malware notification when printing

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10-27-2020 12:59 AM
Hi - when you get to the part where it is blocked, there should be a link/button that takes you to your Security and Privacy tab within System Preferences - I had this - and from there I could tick a box for HP to unblock. Then the HP installation continued and everything has worked. Good luck!
10-27-2020 01:24 AM
Thank you SO much! This has worked for me. As you say, it took a little while to install but I followed your instructions and was patient. One more thing, during installation I was prompted to open 'Security & Privacy' in System Preferences and click on 'Allow' something by HP to be installed. (A message said it had been blocked but I could unblock it by clicking on 'Allow'.) I hope now this will continue to work and not be a false dawn. However, I have restarted my iMac (Catalina 10.15.7) and have printed two separate documents with no issues. Hurray! Many thanks again. I don't know how to mark this message as solving my problem though, so others will know. Any advice on that? Kind regards, Andy
10-27-2020 02:40 AM
I was getting the same message and found this video that resolved it:
You need to download this package:
It wasn't fixed right after downloading, but if you then go into System Preferences, click on Printers&Scanners and remove (-) the printer, then add it again (+), it RESOLVES the issue. Phew!
Good luck to you all!
Rea
10-27-2020 07:34 AM
Wow...This cured the MALWARE HP printer problem due to the certification issue with Apple. Go to this site and you should also have success as I did.
https://appleinsider.com/articles/20/10/27/how-to-remove-hp-printer-driver-malware-from-mac
10-27-2020 07:34 AM
Wow...This cured the MALWARE HP printer problem due to the certification issue with Apple. Go to this site and you should also have success as I did.
https://appleinsider.com/articles/20/10/27/how-to-remove-hp-printer-driver-malware-from-mac
10-27-2020 10:28 AM
Hello - I am having the same issue. Printing off my iMac will not happen, though I can print off my phone and iPad Pro. I am receiving not one, but many many different error messages having to do with malware. Any ideas?
10-27-2020 10:34 AM
Someone called BryanCustomPure in the following thread came up with a solution that worked for me.
HP Community> Printers> Print Drivers> Re: Malware notification when printing
The only thing that was different to his instructions were that part-way through the installation there was a warning that part of it was blocked by my macOS and I was directed to System Preferences>Security & Privacy where I could tick a box and unblock the HP option. I followed the instructions and then re-started and since then (fingers crossed!) everything has worked okay. I trust this helps.