Manage Scan to Computer Missing

[Yuhho]

Hi,

I just recently changed my computer into a new one. My computer used to be windows 7 programs and there's is "Manage to Computer" button in HP printer assistant, while on my new computer with win 10 64-bit, I didn't find any of it. Please help me with it. Thanks for your time.

Cheers 😄

[ShlomiL · Accepted solution]

Hi,

is the printer connected to your PC via USB or through the network?

The Manage Scan to Computer option should only appear on a network connected printer, it will not appear on a UB connected device as the computer should appear automatically on the printer screen once connected via USB.

Regards,

Shlomi

[Yuhho]

Hi,

Thanks for the reply. The printer is connected to my PC via USB. In my old PC, I activated it manually using printer assistant. But when I installed on my new win 10 PC, it doesn't show up an option of it, and when I tried to scan to computer using my printer, it says I need to manually connect using manage to scan. But, I will try to re install the driver and restart my printer. Hope it works.

Thanks.

[Yuhho]

Hi,

So, the problem was solved. I reinstalled the driver again and restart my computer + printer and in my printer it shows my pc on the scan tab. Thanks for your time.

Cheers 😄

[mcamposalmeida]

My scanner is not working!

What can I do?

[Cheron-Z]

@mcamposalmeida

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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