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- Printer Setup, Software & Drivers
- Mas OS 10.15 HP deskjet 1056

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11-03-2020 07:49 AM
getting popup will damage my macbook
**bleep**
I've been round and around with HP support. won't help b/c out of warranty. Seriously?
are these capitalists seriously not making updates to force consumers to purchase a new printer ?
the app does not work - tried that
the support center doesn't have a solution - tried that
I tried to send feedback but when i hit submit it gave me an error and wouldn't even allow me to send.
i will be buying a new printer - i must. But it won't be an HP - you can be sure of that.
FU HP
11-03-2020 10:56 AM
Hi,
First, please make sure your macOS is fully up to date with any of its latest updates:
https://support.apple.com/en-us/HT201541
Next, follow HP Easy Start to uninstall any installed software.
You may find the steps to uninstall with HP Easy Start below:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
You may follow the exact steps to uninstall the drivers with HP Easy Start below:
https://support.hp.com/us-en/document/c02440673
Once the uninstall completes and you see the Set Up New Device button, exit HP Easy Start.
Next, download and install the latest drivers below:
Once completing the installation, ensure the printer is ready and connect it to the Mac, then go to System Preferences > Printers & Scanners and click the plus sign.
Select your printer, then select the printer model within the Use drop-down menu and try printing.
Please let me know if that helps,
Shlomi
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