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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Soapy1928
Level 3
65 28 2 2
Message 1 of 2
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Meaning of Error Code

HP Recommended
Pagewide Pro MFP 477dw
Microsoft Windows 10 (64-bit)

What do the following Error Code translate to?        ( Pagewide Pro MFP 477dw)

    0x610000d3

    0xc6fd0313

Virtual Agent and box on the printer setup page were of no help.

Being retired fixing "sick" printers is a passion for me. I am NOT in competition with Repair professionals.

If a printer is restored to action they are donated  -  Michigan Veterans Home  -  Good Will  -  friends.

I find candidates on Craig's List or e-Bay (Parts only or repair).

 

Soapy1928

1 REPLY 1
Anderson_CR
Level 4
Level 4
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HP Recommended

Hello,

 

Hope you are well, errors are related to a faulty printbar, the only way of restoration is to turn the printer off, unplug it from the electrical source, press the power button for 30 seconds, reconnect and turn back on, if error persists, printer printbar may need to be repaired. You can reach one of our authorized service providers in this link 

 

Regards,

I am an HP employee
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