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- Re: Message: Missing or failed printhead - Officejet 8630

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11-03-2024 01:20 PM
HP Officejet Pro 8630. Message reads: The printhead appears to be missing not detected or incorrectly installed. I read one suggestion to try turning off, etc., and also to remove the printhead and clean it. Tried several times, no luck. Ideas?
11-04-2024 03:50 PM
Hi @Shoppe1234
Please follow steps to clean printhead from the next video:
>> https://www.youtube.com/watch?v=iTPASKLUzPc&ab_channel=HPSupport
If the message still shows after cleaning, maybe that printhead has a failure and you need to replace.
Search for printheads with online stores, like the next:
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
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