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‎11-03-2024 01:20 PM

HP Recommended

HP Officejet Pro 8630. Message reads:  The printhead appears to be missing not detected or incorrectly installed.  I read one suggestion to try turning off, etc., and also to remove the printhead and clean it.  Tried several times, no luck.  Ideas?

 

Category:
1 REPLY 1

‎11-04-2024 03:50 PM

HP Recommended

Hi @Shoppe1234 

Please follow steps to clean printhead from the next video:

>> https://www.youtube.com/watch?v=iTPASKLUzPc&ab_channel=HPSupport

 

If the message still shows after cleaning, maybe that printhead has a failure and you need to replace.

 

Search for printheads with online stores, like the next:

ferRX_0-1730761163586.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Manually Clean a Removeable Printhead | HP Printers | HP Support
Manually Clean a Removeable Printhead | HP Printers | HP Support
youtube.com/watch?v=iTPASKLUzPc&ab_channel=HPSu...
In this video, you will see how to manually clean a removable printhead on your HP printer. If your printer is out of warranty and does not print black or color ink or has been printing blank pages, consider cleaning the removable printhead by following the steps in this video. You should only ...
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