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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Message saying“ HPDM.framework” will damage your computer.

Create an account on the HP Community to personalize your profile and ask a question
10-28-2020 09:34 PM
I downloaded (not in any remembered order):
1. HP printer essentials 2. HP Easy Start 3. HP Firmware Updater.
Still could not print, until I clicked on my screen's upper left hand corner Black Apple logo, to System Preferences , to Printers and Scanners.
I then deleted my printer and all other printers listed.
I then searched for a printer and then accepted my printer. My same Printer then worked as quickly as ever!
Still had a couple of warning messages coming up, until I followed Lyoungblood's recommendation.
Now, no more warning messages either.
Thank you all!
10-31-2020 04:38 PM
Last resort. Tried everything else and nothing works. Now this download does not work either. Gets 3/4 through and states it is unable to complete - unknown error. Not much more frustrating than having this kind of thing happen and spending a good part of the day messing with it (or having it mess with you!).
11-02-2020 08:59 AM
Go to this site and follow directions...It should solve the problem: https://appleinsider.com/articles/20/10/27/how-to-remove-hp-printer-driver-malware-from-mac
11-02-2020 09:00 AM
Follow the directions at this site to solve the problem: https://appleinsider.com/articles/20/10/27/how-to-remove-hp-printer-driver-malware-from-mac