Missing Sample Catridges for Printer Setup

[TGLewis]

I recently bought a floor model printer for my house that is missing the sample cartridges. Without these cartridges I cannot complete the setup, and without the setup I cannot use my printer. Is there any way to bypass this step, or am I out of luck? Thank you.

[Garp_senchau]

@TGLewis, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

To bypass the cartridge setup, we’ll need to perform a semi-full reset. However, since these steps are specific to your printer model, I'll send you detailed instructions via private message to ensure we don't risk causing any issues with the printer.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,