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Locked

‎05-31-2024 06:43 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

We are missing the set up cartridges and unable to complete the set up of the printer. Need help ASAP. 

1 person had the same question
1 REPLY 1

‎06-03-2024 11:50 AM

HP Recommended

Hi @alphatrucking1,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with setting up your printer as the setup ink cartridges are missing.

 

I've sent you a private message with the instructions to override the setup ink cartridges by using genuine HP ink.

 

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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