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‎10-06-2022 01:28 PM

HP Recommended

Yes, me too. Dealing with the same issue. 

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‎10-06-2022 01:29 PM

HP Recommended

Forcing people to purchase new printers is not cool. I am dealing with the same issue. 

1 person found this reply helpful
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‎10-10-2022 04:42 PM

HP Recommended

Well, that was not very helpful!

I did try a new Printhead and ink cartridges to no avail.

This was a very expensive printer and to just tell someone to go buy another one is ridiculous!

 

 

2 people found this reply helpful
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‎10-13-2022 12:30 PM

HP Recommended

I just unboxed a new OFFICEJET pro 9010 and got this message during setup. My daughter gave me this printer a couple years ago but my old hp6060 was working fine so I didn’t replace it. The 6060 gave me this message so I said “well it’s just old” so i tried to setup the 9010. Same message none of the recommend fixes solved the problem. Very frustrating!!! Haven’t seen any good solutions on the forum except buy a new printer. Has anyone been able to fix this issue?

5 people found this reply helpful
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‎03-06-2024 12:28 PM - edited ‎03-06-2024 12:28 PM

HP Recommended

Hi community!

The information in the following link may also help:

 

How to solve print head error for Officejet 8600 to 8660

 

SofiaML
HP Support Community

I work on behalf of HP.
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