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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Missing setup cartridges for HP Deskjet Office Pro 9025e

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02-07-2024 09:39 AM
I just opened my new HP OfficeJet Pro 9025e and there were no setup cartridges? How can I receive these or purchase these?
02-07-2024 09:59 AM
Hello KCKitchen,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your Printer.
Request you to follow the below steps to setup your printer with regular ink cartridges.
- Touch the Home button once, then the Back button twice, then the Home button once.
- Open the ink cartridge access door, and then close it. A Load Paper message displays on the control panel display, and the printer begins initializing.
- If the initialization does not begin, repeat steps 1 and 2 until it does.
Follow the prompts on the control panel display to complete initialization.
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Take care of yourself and have a good day.
Regards,