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‎08-22-2025 04:44 PM

HP Recommended

Hello community, I have an HP Envy 6400 series printer that I bought in the UK with the instant ink subscription. Now I have relocated to the USA and facing issues to set up the printer. Looks like an issue with the instant ink subscription account and it’s not letting me set up in a different country. Not sure if others have faced such issues and if there’s any solution to it. Thanks

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1 REPLY 1

‎08-25-2025 10:03 AM

HP Recommended

Hi @Ps12341,

 

Welcome to the HP Support Community!

 

We recommend taking the conversation to our phone support team. They'll work with you one-on-one to get the issue sorted, possibly with some remote assistance magic. 

 

It's a simple 2-step process.

 

Step 1: To contact us, click here to visit the Instant Ink support page. 

step 2: You can find the support number in the middle of the page. 

 

Feel free to come back here anytime for further assistance. 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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