Multi-page per sheet and other features not shown in Printer Properties OffiiceJet Pro 451n

[JRW6045]

My printer is actually an "HP Officejet Pro 451dn".  The HP.com website misidentifies it as a "456dw" from its serial number.

After installing Windows 11 and installing the USB connected printer, it prints OK, by many features in "Printer Properties"  that I had under Windows 7 and the Windows 10 upgrade, are not missing (such as paper type, economy printing, multi-page per sheet, two-sided printing oprtion, etc.  Is there a way to get all of those features back.  I already tried the method offered by HP Support Community article 8283100, and it made no difference.

[Repairatrooper]

Have you confirmed that you have the actual HP driver installed and not a Microsoft IPP or Class driver? That is the most common cause of feature issues missing. 

Second is that the driver fails to detect that the printer supports features. You can check this by doing the following on your computer:

go to control panel>devices and printers and then right click on the icon for your printer. Select "printer properties" from the drop down menu. Click on the advanced tab and ensure that you have an HP driver installed not a "Class or IPP driver" installed. If you do not have an HP driver listed, delete the printer and start over. If it is an HP driver, next click on the device settings tab. Scroll down and make sure that under installable options it shows that the duplex is installed. Changed to installed if it is not.

[JRW6045]

Thank you for the fast response.  Unfortunately, I have already investigated and check out all of your suggestions.  I am using the latest genuine HP driver (downloaded from the HP site)  it came down as "Full_Webpack-119_1-OJX476_DW_Full_Webpack.exe".  Several applications (Likes MS Word, Adobe Acrobat DC. and others) do offer the printers full capabilities (like duplexing, 2, 4, or 8 pages per sheet, print quality, media selection, etc.) , but on my previous computer (Windows 7 migrated to Windows 10), I could set up these as defaults in the "Prtinters Properties and Preferences" section of the device installation itself, and unless I overrode it in an applicates, that's the way it would print.  Now simple in  applications Windows 11( like printing e-mails from Outlook, or printing from WordPad, do not offer any of these choices.  You simply stuck with full sized single sided sheets.  That is really the problem I'm trying to solve.  Any further suggestions?

JRW6045

[Repairatrooper]

Download and try the latest V4 Smart UPD print driver. Microsoft has made a lot of changes in the way it treats printers and compatibility with newer apps has been a problem.