-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Multiple pages per sheet printer reverting to A3.

Create an account on the HP Community to personalize your profile and ask a question
02-15-2025 05:16 AM
I am trying to print sequentially numbered tickets with 10 to a page. Microsoft tells me to select Multiple pages per sheet but the printer then defaults to A3. How can I make it stay on A4?
02-18-2025 01:06 PM
Hi @GarforthCC, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like the printer driver is overriding the page size when selecting "Multiple pages per sheet." Here are a few ways to fix this and ensure it stays on A4:
Solution 1: Manually Set A4 Paper Size in Printer Settings
- Open the Print dialog in Microsoft Word (or the application you’re using).
- Click Printer Properties or Preferences.
- Under the Paper/Quality tab, ensure that the Paper Size is set to A4 (210 x 297 mm).
- Click Apply and OK to save changes before printing.
Solution 2: Adjust Page Layout in Microsoft Word
Instead of relying on the "Multiple pages per sheet" option, try manually formatting the tickets:
- Create a table with 2 columns and 5 rows.
- Adjust the row height and column width to fit 10 tickets per A4 page.
- Enter your ticket numbers manually or use Word's Mail Merge feature to auto-generate sequential numbers.
Solution 3: Use PDF Instead
If the problem persists:
- Print to Microsoft Print to PDF instead of the printer.
- Open the PDF file and print from Adobe Acrobat or another PDF reader.
- Ensure Page Size is set to A4 before printing.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support