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I purchased an OfficeJet 8015e. During the setup process, the printer that comes up in the search is an 8010. It has the correct IP address but not the right printer model. The printer is connected to the wifi. Am I doing something wrong?

1 REPLY 1
HP Recommended

You are fine, the 8010 series is a series of printers that include several models like 8015e




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