My 9014e Blue light went out before I could set up

[DouglasMS]

Brand new.  I did plug in a cable (now unplugged)  because 123hp was off line mo day morning US 

[Nal_NR]

Hi @DouglasMS,

Welcome to the HP Support Community. 

I'd like to help!

Restore Wi-Fi setup mode on the printer

• Prepare a printer for a Wi-Fi connection by restoring the Wi-Fi setup mode.
• When the settings are restored, the printer enters Wi-Fi setup mode for about two hours, making it discoverable during the HP software installation.
• Most printers with a touchscreen: From the Wireless 

or Setup 

menu, select Network setup or Settings, and then select Restore Network Settings.

• Once you restore the network to defaults, then please follow the instructions on this link to connect the printer back to your PC.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @DouglasMS,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @DouglasMS,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us