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- HP Community
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- Printer Setup, Software & Drivers
- My Deskjet 3052A printer is says it is printing, but nothing...

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07-13-2020 06:17 PM - edited 07-13-2020 06:37 PM
I have a DeskJet 3052A printer, and everything is working well and ink cartridges are filled and I have also cleaned the printer areas where the printer goes. When i print, it shows that it is printing but nothing happens and the screen shows printing on the printer. Normally when I print I can hear the printer rolls rolling but now it is completely silent. I have rebooted my printer and unplugged it already. I also tried removing the printer device and reconnecting it. I also tried the printer spooler by stopping it and restarting it. I'm completely stuck on what to do now? please help, thank you! (Also my system is windows 10)
07-16-2020 09:07 AM
@CONVERSEGIRL, Welcome to HP Support Community!
Are you able to make photocopies on the printer?
Meanwhile, remove the ink cartridges and reset the printer.
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Remove the ink cartridges from the printer.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait at least 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
note:
HP recommends plugging the printer directly into a wall outlet.
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Turn the printer on.
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Reinsert the ink cartridges, and then close the ink cartridge access door.
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If you receive a prompt to print a calibration or alignment page, do so.
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Try printing.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee