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I have a DeskJet 3052A printer, and everything is working well and ink cartridges are filled and I have also cleaned the printer areas where the printer goes. When i print, it shows that it is printing but nothing happens and the screen shows printing on the printer.  Normally when I print I can hear the printer rolls rolling but now it is completely silent. I have rebooted my printer and unplugged it already. I also tried removing the printer device and reconnecting it. I also tried the printer spooler by stopping it and restarting it. I'm completely stuck on what to do now? please help, thank you! (Also my system is windows 10) 

2 REPLIES 2
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@CONVERSEGIRL, Welcome to HP Support Community!

 

Are you able to make photocopies on the printer?

 

Meanwhile, remove the ink cartridges and reset the printer.

  1. Remove the ink cartridges from the printer.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Unplug the power cord from the power source.

  4. Wait at least 60 seconds.

  5. Reconnect the power cord to a wall outlet and to the printer.

    note:

    HP recommends plugging the printer directly into a wall outlet.

  6. Turn the printer on.

  7. Reinsert the ink cartridges, and then close the ink cartridge access door.

  8. If you receive a prompt to print a calibration or alignment page, do so.

  9. Try printing.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Hi, had actually already solved the problem after posting this, but thank you for your helpful reply. If this occurs again, I will try your solution. Thank you 

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