My Deskjet 3755 works with one laptop, (wired connection) But NOT with the other.

[DCatVO]

I bought this printer to travel with.  It works with my older laptop, but I cannot get it to print with the Windows 10 ASUS VivoBook I bought last February.

[Jay_G24]

 Hi @DCatVO,

I'd like to help!

To assist better -

1. Are the drivers installed?
2. Are you using a USB cable ?

Meanwhile, troubleshoot the printer USB connection

Check the USB cable for damage and recommended length, and then restart your printer and computer.

1. Turn off the printer and the computer.

2. Disconnect the USB cable from the computer and printer, and then inspect the cable.

   • If the cable is damaged or longer than 3 m (9 ft 10 in), replace it.

   • If the cable is undamaged and shorter than 3 m (9 ft 10 in), connect the cable to a different USB port on the computer. The port should be USB 2.0 or greater. If you are using a USB hub or docking station, connect the cable directly to the computer.

3. Connect the cable to the printer.

4. Turn on the computer, and then wait for the start up process to complete.

5. Turn on the printer, and then add the printer (Mac) or wait for the computer to install the new device (Windows).

Also, 

Use HP Print and Scan Doctor to check connectivity

Download a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions.

1. Download HP Print and Scan Doctor.
2. Run HPPSdr.exe from the download location on your computer.
3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.
   • If your printer in not in the list, turn it off and on, and then click Retry.
   • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
4. If a screen prompts you to turn on printer updates, click Yes.
5. If a screen prompts you to make your printer the default printer, click Yes.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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