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HP Recommended
HP DeskJet 4130e All-In-One
Microsoft Windows 11

HI

My Deskjet 4130e all-in-one was always able to print double-sided in manual mode on my laptop, and now I stared using the printer on my PC and it can't.
Seems the option disappeared from the windows print dialog on any app, and also from printer setting/properties in the print management tool . I didn't made any change to any of the settings.

 

Was there any auto driver update from HP SMart App that broke the driver on the PC?

on printer properties, I tried all tabs, and even on "Printing defaults" and manual-duplex printing isnt' there

Microsoft Edge on laptop:

JCarvalho_67_3-1723881662535.png

 


Microsoft Edge on PC:

 

JCarvalho_67_4-1723881696185.png

 

 

Printer properties on Laptop

JCarvalho_67_7-1723881904911.png

 

JCarvalho_67_6-1723881850631.png

 

JCarvalho_67_10-1723882025028.png

 

 

Printer properties on PC:

JCarvalho_67_8-1723881928830.png

 

JCarvalho_67_5-1723881828056.png

 

JCarvalho_67_9-1723881996917.png

 



JCarvalho_67_1-1723881160156.png

 



Can you please tell me what Is wrong with the PC setup?
I used HP Smart AP to install the printer on both

PS: I am on my laptop and using RDP to my PC, and writing this page on the PC...
If I try to print it, using the printer that is redirected from the laptop via RDP, I can see the double-side on the dialog . 
So something strange is happening on the PC setup

JCarvalho_67_11-1723882206012.png

 





Thanks

 

1 REPLY 1
HP Recommended

well, I was able to solve it

using "Print Management" I just added the printer by IP address, and it appeared has a HP DJ 4100 series PCL-3 

JCarvalho_67_1-1724274777551.png


JCarvalho_67_0-1724274739446.png

JCarvalho_67_2-1724274884026.pngJCarvalho_67_3-1724274912991.png

 

 

 

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